Messaging Terms & Conditions
Moolah Points Messaging Terms & Conditions
Effective Date: September 9, 2026
Last Updated: September 9, 2026
These Moolah Points Messaging Terms & Conditions (“Messaging Terms”) govern promotional SMS messaging programs offered through Moolah Points.
Moolah Points is operated by Vitreous Alliance INC (“Moolah,” “Moolah Points,” “we,” “us,” or “our”).
These Messaging Terms should be read together with our Moolah Points Terms & Conditions and Moolah Points Privacy Policy.
These Messaging Terms apply when you separately choose to enroll in a promotional SMS messaging program.
Accepting the general Moolah Points Terms & Conditions, creating a Moolah account, verifying your telephone number, subscribing to a Participating Merchant’s loyalty program, making a purchase, or otherwise using Moolah does not by itself constitute consent to receive promotional SMS messages.
1. Moolah SMS Messaging Programs
Moolah Points enables customers to participate in optional promotional SMS messaging programs offered through the Moolah platform.
Depending on the messaging program for which you separately opt in, SMS messages may include information relating to rewards, discounts, coupons, bonus-point opportunities, loyalty campaigns, participating merchant promotions, product offers, limited-time offers, campaign reminders, new promotions, and other loyalty or promotional content.
Consent to receive promotional SMS messages through Moolah does not automatically authorize unrelated messaging programs or other communication channels.
2. How Customers May Opt In
Moolah may provide different methods for customers to voluntarily enroll in promotional SMS messaging.
Depending on the available Moolah experience, customers may be given the opportunity to opt in through the Moolah mobile application, a Moolah standalone device or kiosk, a Moolah web enrollment page, a QR-code registration flow, or another authorized opt-in method.
Promotional SMS consent is voluntary and separate from acceptance of the Moolah Points Terms & Conditions and acknowledgment of the Moolah Points Privacy Policy.
Promotional SMS consent is not required merely to create a Moolah account, participate in ordinary loyalty functionality, earn eligible points, redeem eligible points, transfer eligible points, subscribe to a Participating Merchant, or make a purchase.
Where an optional checkbox or toggle is used to collect promotional SMS consent, it should not be selected or enabled by default.
3. Consent to Receive SMS Messages
When you separately opt in to the Moolah Points promotional SMS messaging program, you authorize Moolah Points to send recurring promotional SMS messages to the mobile telephone number you provided.
Messages may be sent using automated technology where permitted by applicable law.
Promotional messages may include Moolah Points rewards, discounts, offers, campaigns, and promotions associated with Participating Merchants you join.
Your consent to promotional SMS does not automatically authorize promotional email, push notifications, or unrelated communication programs.
Consent to receive promotional SMS messages is not a condition of purchase.
You are responsible for providing a valid mobile telephone number that belongs to you or that you are legally authorized to use.
4. Message Frequency
Message frequency varies.
The number and frequency of promotional SMS messages you receive may depend on available campaigns, your loyalty activity, Participating Merchants you have joined, your communication preferences, and other program-related activity.
The messaging program may send recurring promotional SMS messages.
5. Message and Data Rates
Message and data rates may apply.
Your mobile carrier may charge you for sending or receiving SMS messages according to your wireless service plan.
Moolah Points does not control charges imposed by your mobile carrier.
6. How to Opt Out
You may withdraw your consent to receive promotional SMS messages at any time.
To stop receiving promotional SMS messages, reply:
STOP
to an applicable promotional message.
After a valid opt-out request, you may receive a final confirmation message confirming that you have been unsubscribed.
Once your opt-out request has been processed, you will no longer receive promotional SMS messages from the applicable messaging program unless you subsequently provide valid consent again.
You may also use another communication-preference or unsubscribe method made available through Moolah where applicable.
Opting out of promotional SMS does not automatically close your Moolah Points account, unsubscribe you from a Participating Merchant’s loyalty program, or prevent you from earning or redeeming eligible loyalty benefits.
7. How to Get Help
For assistance with Moolah Points SMS messaging, reply:
HELP
to an applicable SMS message.
You may also contact Moolah Points at:
Email: info@moolahpoints.com
Phone: 888-413-7169
If your question relates specifically to a Participating Merchant’s campaign, reward, coupon, points, offer, or loyalty program, you may be directed to the applicable Participating Merchant for additional assistance.
8. Transactional and Service SMS Messages
Promotional SMS messages are different from transactional or service-related communications.
Moolah may use SMS or another available communication channel for communications reasonably necessary to provide functionality requested by you, including OTP verification, account verification, security notifications, account-related information, point-transfer information, or customer-support communications, where permitted by applicable law.
Opting out of promotional SMS does not by itself close your Moolah Points account or prevent you from using other available Moolah Services.
The availability of transactional or service-related SMS communications after a promotional SMS opt-out may depend on applicable law, carrier requirements, messaging-provider requirements, and the technical configuration of the applicable messaging service.
9. Participating Merchant Promotions
Participating Merchants may use Moolah to create promotions, campaigns, rewards, discounts, coupons, and other loyalty offers.
Where you have provided the required promotional SMS consent through Moolah, SMS messages may contain promotional content relating to Participating Merchants you have joined.
Providing your telephone number, completing OTP verification, making a purchase, earning or redeeming points, or joining a Participating Merchant’s ordinary loyalty program does not by itself constitute consent to receive promotional SMS messages.
Your promotional SMS preference remains separate from your ordinary loyalty enrollment.
10. Privacy and Mobile Information
Moolah handles mobile telephone numbers, SMS preferences, opt-in information, and consent records in accordance with the Moolah Points Privacy Policy.
Mobile information, including mobile telephone numbers, SMS opt-in information, and messaging consent, will not be shared with third parties or affiliates for their own marketing or promotional purposes.
Moolah does not sell, rent, purchase, or transfer SMS opt-in consent for unrelated marketing purposes.
Moolah may use telecommunications providers and other service providers acting on our behalf where reasonably necessary to deliver SMS messages, maintain communication preferences, provide customer support, prevent fraud, maintain security, or operate the messaging service.
Those service providers are not authorized by Moolah to use your mobile telephone number or SMS consent for their own marketing or promotional purposes.
Additional information regarding Moolah’s collection, use, disclosure, retention, and protection of personal information is provided in the Moolah Points Privacy Policy.
11. Carriers and Message Delivery
Wireless carriers and messaging networks are outside Moolah’s control.
Carriers are not liable for delayed or undelivered messages.
Message delivery may depend on your mobile carrier, mobile device, network availability, geographic location, telecommunications infrastructure, and other circumstances outside Moolah’s reasonable control.
Moolah does not guarantee that every SMS message will be delivered or delivered within a particular period.
12. Mobile Numbers and Devices
You must provide a mobile telephone number capable of receiving SMS messages.
If you change, transfer, deactivate, or stop using a telephone number associated with your Moolah account or messaging preferences, you should update your account information as soon as reasonably possible.
You should not enroll a telephone number belonging to another person unless you are legally authorized to use that number.
13. Communication Preferences
Where available, Moolah may allow you to manage communication preferences separately for SMS, email, and push notifications.
Changing your SMS preference does not automatically change your email or push-notification preferences. Likewise, changing your email or push-notification preference does not automatically change your SMS preference.
Each communication channel may be subject to separate consent requirements and applicable law.
14. Changes to SMS Messaging Programs
Moolah may modify, suspend, or discontinue its promotional SMS messaging program where permitted by applicable law.
Moolah may also update these Messaging Terms from time to time. The Last Updated date at the beginning of these Messaging Terms identifies the most recent version.
Where required by applicable law, appropriate notice of material changes will be provided.
Changes to these Messaging Terms do not, by themselves, create new promotional SMS consent where separate consent is required.
15. Relationship to Other Moolah Terms
These Messaging Terms apply specifically to promotional SMS messaging.
The Moolah Points Terms & Conditions govern your general use of Moolah’s loyalty and rewards Services, while the Moolah Points Privacy Policy explains how personal information, including mobile telephone numbers, communication preferences, and consent records, is collected, used, disclosed, retained, and protected.
If there is a conflict between these Messaging Terms and the general Moolah Points Terms & Conditions concerning promotional SMS messaging, these Messaging Terms will apply to that messaging issue to the extent permitted by applicable law.
Email marketing and push notifications are not governed by these Messaging Terms. They remain subject to applicable communication preferences, the Moolah Points Terms & Conditions, the Moolah Points Privacy Policy, and applicable law.
16. Applicable Law and Consumer Rights
These Messaging Terms are governed by the laws applicable under the Moolah Points Terms & Conditions, except where mandatory applicable law requires otherwise.
Nothing in these Messaging Terms is intended to exclude, restrict, or waive any consumer, privacy, communications, or other legal right that cannot lawfully be excluded or waived.
Where mandatory applicable law imposes additional consent, identification, unsubscribe, privacy, or SMS messaging requirements, those requirements will apply.
17. Contact Us
For questions or assistance regarding Moolah Points SMS messaging, please contact:
Moolah Points
Operated by Vitreous Alliance INC
Business Address:
2010 Avalon Parkway
McDonough, GA 30253
United States
Email: info@moolahpoints.com
Phone: 888-413-7169
Website: Moolah Points